{"id":163,"date":"2017-08-27T21:04:00","date_gmt":"2017-08-27T21:04:00","guid":{"rendered":""},"modified":"2022-07-04T07:51:53","modified_gmt":"2022-07-04T07:51:53","slug":"6-ways-to-create-brand-continuity-in-social-media","status":"publish","type":"post","link":"https:\/\/www.24techsupport.in\/blog\/6-ways-to-create-brand-continuity-in-social-media\/","title":{"rendered":"6 Ways to Create Brand Continuity in Social Media"},"content":{"rendered":"<div dir=\"ltr\" style=\"text-align: left;\">\n<div style=\"clear: both; text-align: center;\"><a href=\"https:\/\/www.24techsupport.in\/blog\/wp-content\/uploads\/2017\/08\/6-2BWays-2Bto-2BCreate-2BBrand-2BContinuity-2Bin-2BSocial-2BMedia.jpg\" style=\"margin-left: 1em; margin-right: 1em;\"><img decoding=\"async\" border=\"0\" data-original-height=\"353\" data-original-width=\"625\" src=\"https:\/\/www.24techsupport.in\/blog\/wp-content\/uploads\/2017\/08\/6-2BWays-2Bto-2BCreate-2BBrand-2BContinuity-2Bin-2BSocial-2BMedia.jpg\" \/><\/a><\/div>\n<div style=\"clear: both; text-align: center;\"><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">Your brand is one of the most important elements of your marketing strategy, yet for many business owners and entrepreneurs, it is one of the least well-understood. Even defining the term, \u201cbrand\u201d is difficult to do\u2014<\/span><a href=\"http:\/\/www.anderson.edu\/sites\/default\/files\/migrate\/publications\/brand-continuity-guide.pdf\" style=\"text-decoration-line: none;\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #1155cc; font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">Anderson University<\/span><\/a><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> does an excellent job by channeling author Mary Neumeier: \u201cA brand is a person\u2019s gut feeling about a product, service, or company\u201d.<\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"><br \/><\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> <\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">How does that definition translate to the customer experience, however? The most important part of that definition is the fact that it is based on the customer, not on you. Every customer that interacts with your business feels the response your brand elicits. If that response changes at some point, you are not exhibiting brand continuity.<\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"><br \/><\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; font-weight: 700; vertical-align: baseline;\">What is Brand Continuity?<\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> <\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">The idea of brand continuity assumes that you already have a working idea of your brand and its effect on your potential customers. At every point that you make contact with your customer, whether that\u2019s on your website, in a store, or through a phone representative, you want to ensure that your business has the same effect. By adjusting your marketing strategy and materials, you can ensure that your brand carries this sense of continuity, leading to happier and more loyal customers.<\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> <\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">Brand continuity is a major part of what leads a potential customer to decide that your product is intended for him or her. Companies without a sense of brand continuity alienate potential customers by sending them mixed signals.<\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"><br \/><\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> <\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">Consider a restaurant, for example: On the restaurant\u2019s website, the place might look like an exclusive upscale place for family dining. On the same restaurant\u2019s Facebook page, however, the restaurant seems more fit for a younger crowd, ideal for local college students to spend their downtime. Any customer that experiences both of these points of contact will have to dig deeper to figure out what kind of restaurant it is, and most typically will not bother.<\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"><br \/><\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> <\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; font-weight: 700; vertical-align: baseline;\">How to Create Brand Continuity<\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> <\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">Making your brand continuous can be done simply and easily, using the tools already available to you through social media. Consider any of the following six strategies for your business:<\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><\/div>\n<ul style=\"text-align: left;\">\n<li><b>Communicate With Your Social Media Audience<\/b>. <span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">Often, social media is the first place potential customers will interact with your brand. The more active you are at answering customers\u2019 questions and responding to comments, the more relieved your audience will feel as a result.<\/span><\/li>\n<li><b>Keep The Lines Open For Criticism<\/b>. <span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">Since you are now communicating with your audience instead of posting one-way promotional messages, you will inevitably run into criticism. Use it to demonstrate that your company is listening and willing to provide solutions and right wrongs for customers.<\/span><\/li>\n<li><b>Keep Your Graphics Consistent<\/b>.<span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> Design your social media pages to correspond with one another and with the rest of your marketing materials. Whether dealing with online infographics or invoices and receipts, you want to reassure your customer with familiar visual cues. Business cards are an excellent standard-setter for first impressions, and free personalized business card makers such as<\/span><a href=\"http:\/\/www.shopify.com\/tools\/business-card-maker\" style=\"text-decoration-line: none;\" target=\"_blank\" rel=\"noopener\"><span style=\"color: black; font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> <\/span><span style=\"color: #1155cc; font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">Shopify\u2019s<\/span><\/a><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> can help you create these important materials in a way that is consistent with your existing brand.<\/span><\/li>\n<li><b>Consider Your Colors<\/b>. <span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">There is no reason not to liberally apply color to your marketing materials both online and in print. Chances are that your logo uses one or two bold colors that serve to identify your brand; make sure those colors are well-represented at every point of contact that you share with your customers. One of the best examples of this comes from Target\u2014few companies get better use out of two simple colors than them.<\/span><\/li>\n<li><b>Use Images With Personality<\/b>. <span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">Your brand cannot exist without a healthy dose of personality, and in the age of social media you can feel free to knock yourself out in this department. Take a look at your cover images for Facebook and Twitter\u2014now go look at<\/span><a href=\"https:\/\/twitter.com\/Moz\" style=\"text-decoration-line: none;\" target=\"_blank\" rel=\"noopener\"><span style=\"color: black; font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> <\/span><span style=\"color: #1155cc; font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">Moz<\/span><\/a><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">. You should notice that the image is loud and unique; any customer will immediately identify the company just by looking at the picture.<\/span><\/li>\n<li><b>Get Everyone On The Same Page<\/b>. <span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">Creating<\/span><a href=\"https:\/\/www.justwebworld.com\/social-media-optimization\/\" style=\"text-decoration-line: none;\" target=\"_blank\" rel=\"noopener\"><span style=\"color: black; font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> <\/span><span style=\"color: #1155cc; font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\">brand continuity in social media<\/span><\/a><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> is not solely the responsibility of your marketing team. Every single member of your team has to be in on it and understand what your customers expect. Top-level management and entry-level staff members alike should have a clear idea on how to meet those expectations the same way your social media team does.<\/span><\/li>\n<\/ul>\n<p><\/p>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"><br \/><\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"> <\/span><\/div>\n<div dir=\"ltr\" style=\"line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;\"><span style=\"font-family: &quot;arial&quot;; font-size: 11pt; vertical-align: baseline;\"><span style=\"font-size: 11pt; vertical-align: baseline;\">With these tips in hand, you should have all the information you need to create an immersive customer experience from any of your social media accounts, and to tie those accounts together with a continuous brand. A small amount of attention to these details can have an enormous effect on your customer\u2019s loyalty and satisfaction, so take them to heart and<\/span><a href=\"http:\/\/www.techfeast.co\/make-business-stand-out\/\" style=\"text-decoration-line: none;\" target=\"_blank\" rel=\"noopener\"><span style=\"color: black; font-size: 11pt; vertical-align: baseline;\"> <\/span><span style=\"color: #1155cc; font-size: 11pt; vertical-align: baseline;\">watch your business grow<\/span><\/a><span style=\"font-size: 11pt; vertical-align: baseline;\">.<\/span><\/span><\/div>\n<p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Your brand is one of the most important elements of your marketing strategy, yet for many business owners and entrepreneurs, it is one of the least well-understood. Even defining the term, \u201cbrand\u201d is difficult to do\u2014Anderson University does an excellent job by channeling author Mary Neumeier: \u201cA brand is a person\u2019s gut feeling about a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":278,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-163","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6 Ways to Create Brand Continuity in Social Media - 24TechSupport Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.24techsupport.in\/blog\/6-ways-to-create-brand-continuity-in-social-media\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 Ways to Create Brand Continuity in Social Media - 24TechSupport Blog\" \/>\n<meta property=\"og:description\" content=\"Your brand is one of the most important elements of your marketing strategy, yet for many business owners and entrepreneurs, it is one of the least well-understood. 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